Digital studio & consultancy · UK

Your website and your systems, built to work as one.

We design the site your customers see, build the apps and CRM your team runs on, and join the lot up. Fewer apps, fewer logins, less copy and paste.

Book a free callSee the work
  • Free 30-minute call
  • Fixed quote, in writing
  • A reply within one working day
The JaLa Beauty Boutique home page: a handwritten wordmark, the headline ‘Lashes, placed one at a time.’ and two line-drawn eyes.
JaLa Beauty Boutique, captured from the live site. The card shows how an enquiry travels on a joined-up build.
  • 1 teamDesign, build and integration, with no hand-offs in between.
  • 3 → 1Three tools replaced by one CRM for a recent client.
  • FixedQuotes in plain English, in writing, before any build starts.
  • 100% yoursCode, accounts, data and logins. No hostage situations.

The problem we fix

Five apps, three logins and one spreadsheet holding it all together.

Most businesses we meet aren’t short of software. They’re short of software that talks to each other. We map what you have, keep what works and wire the rest into one system.

Illustrative – simplified, not client data
Book a free callSee it done: three tools into one CRM

What we do

Six services. One team that joins them up.

Pick one, or let us wire the lot into one system. Either way you deal with the people doing the work, from the first sketch to the last webhook.

  • Digital consultancy

    Where every project starts. We map the tools you use and how work moves between them, then advise honestly: keep, merge, migrate or switch off.

    • Systems audit
    • Process mapping
    • Consolidation plan
    • Build-or-buy advice
    Seen in: How a project runs

  • Bespoke websites

    Designed from a blank page and built to be fast, accessible and easy to find. Unmistakably yours, and easy to edit.

    • Brand-led design
    • CMS set-up
    • SEO foundations
    • Hosting and care
    Seen in: JaLa Beauty Boutique

  • Web apps & ordering systems

    Ordering apps your customers enjoy, and a back office that tells you what’s selling, what’s making money and what needs reordering.

    • Customer ordering
    • Payments
    • Operations dashboards
    • Reporting
    Seen in: Leeds Macro Meals

  • CRM, automation & integrations

    Migrations from whichever CRM you’re on, and integrations that bring email, ads, forms, quotes and accounts into one record, then do the chasing for you.

    • CRM migrations
    • Zoho builds
    • Web-to-CRM forms
    • Custom middleware
    Seen in: Three tools into one CRM

  • AI & voice experiences

    AI that lives somewhere real, on a phone line, on a website or inside a piece of hardware, and is built to behave.

    • Voice agents
    • Conversation design
    • Guardrails and testing
    Seen in: A real-world build

  • Custom APIs

    Robust, documented, versioned APIs for your products and partners. The quiet bit everything else relies on.

    • API design
    • Documentation
    • Monitoring
    Seen in: APIs for RapidAPI vendors

Selected work

Real work, for real businesses.

A meal-prep business, a beauty boutique and a lettings agency. A CRM that replaced three tools and wired in four more. Screenshots where we can show them, and an honest label where we can’t.

Ordering app + operations hub · Leeds

Macro meals, micro-managed.

A bespoke ordering web app for customers, and an operations hub that shows what’s selling, what’s earning and what to reorder.

The outcome: the team runs the business from one screen instead of several spreadsheets.

Read the case study Visit site

This week’s menu

  • High protein
  • Low carb
  • Veggie
  • Chicken katsu bowl£7.50
    P 42g · C 55g · F 12g · 489 kcal
  • Beef chilli & rice£7.50
    P 38g · C 48g · F 14g · 470 kcal
  • Salmon teriyaki£8.25
    P 36g · C 44g · F 16g · 468 kcal
Basket · 2 meals · £15.00 · Checkout

Operations · This week

Illustrative data – not client figures
Orders
214
Revenue
£4,120
Avg basket
£19.25

Revenue by range

  • Protein bowls38%
  • Breakfast pots22%
  • Snack boxes16%
  • Bundles14%
  • Add-ons10%

Reorder soon

  • Rice, 10 kgOK
  • Meal traysLOW
  • Chicken thighREORDER

Orders by hour

Example – details invented
As built – identifying details changed

Bespoke website · Lettings · Name withheld

To let, with a view.

A bespoke website for an independent lettings agency. Watch it land, then see what the first scroll does.

Zoho CRM + integrations · Client confidential

Moving house without losing the post.

Three tools retired, four wired in, one Zoho CRM in the middle – and a quote page that writes back to it.

Why JCW

Agencies make it pretty. Developers make it work. Consultants make a slide about it. We do all three, in one conversation.

  • Hand-offs 0

    One partner, pixel to pipeline.

    The person designing your homepage knows exactly where the form data ends up.

  • Vanity features 0

    Commercial first.

    If it won’t make money, save time or cut errors, we’ll tell you, including ‘don’t build that’.

  • Copy-and-paste Retired

    If it’s done twice, automate it.

    If it’s done once, probably don’t.

  • Invoice surprises 0

    Plain English, fixed quotes.

    You’ll always know what’s been built, why, and what it costs to run.

  • Ownership 100% yours

    You own it.

    Code, accounts, data, logins. No hostage situations.

  • Small on purpose.

    A small studio based in the UK, working with businesses across the UK. You talk to the people doing the work, with no account managers in between.

    First call
    Free, 30 minutes
    Reply time
    Within one working day
    Based
    UK
    Book a free call

How it works

Four steps. No big reveal in month three.

You’ll have seen it all along: a plan with prices up front, then working previews from the first fortnight.

  1. Free

    Listen

    A free 30-minute call. Tell us what’s slow, clunky or costing money. We’ll say honestly whether we’re the right people, and whether you need to build anything at all.

  2. Map

    We map how work really moves through your business: the tools, the spreadsheets, the workarounds. You get a plan with prices, a fixed quote in writing, not a pitch deck.

  3. Build

    Design and engineering in the same short cycles, with working previews on a real address from the first fortnight.

  4. Look after

    Launch, data migrated, team shown the ropes. Then monitoring, fixes and the next good idea, on a simple monthly plan.

Book a free call

Step one is a conversation. You’ll get a reply within one working day.

Book your free 30-minute call

Put me through.

Tell us what’s slowing you down. A real person reads every message and replies within one working day.

Start with a sentence.

We’ll take it from there. No forms within forms, no sales sequence.

Only if you’d rather we rang.

What needs connecting? (optional)
Rough budget (optional)

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